• Energias de Portugal
  • Energias de Portugal
  • Utilities & Energy
  • Portugal



faster process implementation


users across 12 companies

When it came to digital process automation, autonomy was what global energy company EDP most desired. In just eight months, the electrical utilities leader set up an autonomous workflow automation process across the business to help with decision making and business approvals.

Now, over 2,000 employees are using Bizagi for business approvals across all levels of the organization, with new processes deployed in half the time using Bizagi. Saving significant time and money, the approvals process is used in a variety of decision-making scenarios, including in Human Resources for onboarding and in Purchasing approvals.

I would recommend Bizagi because it is an easy-to-use, agile transformation tool. The low-code platform focuses on process modelling and business requirements, rather than in technical design. ”

Paula Grilo

Project Manager


  • Achieve business autonomy in business process management
  • Reduce time spent building processes
  • Automate approvals process for efficiency
  • Leave audit trail for sign offs for compliance
  • Reduce cost by minimizing teams working on process projects


  • Employee autonomy thanks to easily configurable processes, not relying on third parties
  • Processes implemented twice as fast - designed and deployed in under three months
  • Automated and documented approval process across all levels of organization
  • Reduced cost of implementation as no need for additional workforce
  • Over 1,000 users across 12 of EDP’s companies with plans to expand