Discover how DHL Group increased connectivity across the enterprise and automated multiple processes end-to-end
Drive standardization across business units
Create policies, procedures, and guidelines to ensure consistency and that processes are aligned to the organization's objectives.
Provide overall corporate-level visibility
Centralize business functions and services for a single source of information, data, and reporting that enables better decision making across the organization.
Speed up innovation with re-usable objects and processes
Leverage reusable components to repeat successful optimization across business units and simply adjust when appropriate.
Enable employees and increase productivity
Automate administrative, labor-intensive tasks for increased efficiency, both in terms of productivity and cost, for improved organization-wide service levels.
end-to-end cases processed per year
faster pricing approval
hours of data entry work outsourced
Gain insight into streamlining operations and improving customer experience and profitability.
Centralizing services means consolidating processes in one team or location; automation goes further by digitizing the processes so they run with minimal human intervention, even across multiple business units or geographies.
Governance ensures automation projects align with business priorities, maintain compliance, and are sustainable.
