Quantcast

3x

faster pricing framework creation

50%

reduced pricing approval cycle time

1900+

customer shipping cases submitted in 7 months

Complete visibility across workflows

Objectives:

  • Provide visibility and transparency of business processes
  • Integrate disparate applications
  • Close gaps in processes to minimize risk and ensure governance
  • Eliminate manual chasing for approvals to speed up process
  • Save time and increase efficiency of key processes 
  • Re-design and automate customer shipping information process to ensure data is always up-to-date
  • Automate customer pricing framework to save time and adhere to multiple parameters
  • Centralize marketing budgets to eliminate inconsistencies

Achievements:

  • 17 processes deployed in just two and half years
  • Standardization and transparency of operations
  • X12 faster pricing approval, reduced from 24 hours to 3 hours
  • 100% of delivery SLAs met - 35 minutes to send information to warehouses
  • Four hours to onboard new customers with first deliveries made in 24 hours
  • All payments authorized through Bizagi for security and compliance
  • Mobile Bizagi app to authorize and update processes in the field