Discover how DHL Group increased connectivity across the enterprise and automated multiple processes end-to-end
Colombian pension organization automated 120+ processes in 9 months to enable greater speed, agility and service.
processes automated in 9 months
transactions processed per month
payments processed per month
citizens supported by new system
'Think big' was the approach at Colpensiones, the Colombian pension management organization. Bizagi successfully designed and implemented a brand new entity from a process perspective.
This large scale initiative enabled 120+ business processes to be automated in a record 9 months, generating speed, agility and service levels never seen before in the country's pension system. The solution is being used nationwide to administer pension management for 6.5 million citizens, supporting 100 million transactions per month.
Colpensiones
Location:
Colombia
The Mexican state of Coahuila automated 150 key processes across 8 districts to increase the capacity of judicial cases.
Brazilian State Finance Secretariat automates processes to handle over 25,000 cases and achieve 100% document digitization
Colombian government ministry automates water services subsidy process in just 10 days to support over 2 million residents in rural areas
