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35

processes launched

70,000

cases created in Bizagi

Cloud-first approach for fast deployment

Objectives:

  • Implement new workflows across the divisions in the organizations
  • Replace legacy Lotus Notes system
  • Integrate with systems including SAP, Sharepoint and SQL databases
  • Provide transparency across processes
  • Eliminate reliance on email and attached documents to complete processes
  • Streamline workflows to save time 
  • Invoke one central place for user’s workflows

Achievements:

  • 35 processes launched including procurement, building and construction, shopping chemicals and document approval
  • 70,000 cases created in Bizagi, up to 8,000 per month
  • Cloud-first approach for speed and flexibility when deploying new processes
  • Live processes and low-code platform used to support citizen developer program
  • Process mapping provides end-to-end process transparency
  • Use analytics and reports help to drive process optimization