Takeda Pharmaceuticals

One of the biggest pain points for business users was the lack of agility within the system landscape. In the pharmaceutical world, Healthcare professional (HCP) engagement is very complicated: it requires lots of approvals and ethics and compliance checks. Data has to be collected and reported on annually. Takeda needed to automate the cross-border recipes of pharmaceutical products to ensure they met ethics and compliance standards and create agile processes that could be adjusted to meet international regulations. At the same time, they needed to migrate all their operations to the cloud to enable transparency across systems while adhering to strict data security rules.

Takeda launched the ‘GEARS’ program to enable end-to-end process management. They used reusable forms and applied business rules and logic to processes to easily adapt business processes. This meant they could roll out a standardized global business process and then amend it to meet regional regulations. This also have the agility to change processes and keep them up-to-date to reflect changes to compliance rules. They migrated their operations to the cloud to meet global data standards and enable transparency across systems. This was achieved in an impressive four months, with over 5,000 employees now using the platform.