Discover how DHL Group increased connectivity across the enterprise and automated multiple processes end-to-end
Master Data Management (MDM) solutions ensure a single source of truth for your customer, product, and vendor data. This helps to ensure data accuracy and consistency across your enterprise.
Issues with data often arise in global organizations when there are multiple systems of record. Disparate systems can be further exacerbated by mergers and expansions, which can cause data duplication or inaccuracies that could be detrimental to operations. Business-critical data must be kept in sync and maintained while providing full visibility of accurate records for all internal and external stakeholders.
Ensure compliance: Set business rules and define processes so that your data is managed in an accurate, reliable, and compliant way that meets both internal and external standards and regulations. For example, you can create forms and rules to set guidelines for data entry, create approval processes for data changes, and apply other standards and validation techniques.
Enforce governance: Ensure information is safely stored and managed with access based on persona roles and permissions to manage data properly. MDM helps to standardize data and properly integrate it across your enterprise to ensure data consistency.
Enable agility: Centralized data management enables organizations to respond more quickly to changing market conditions, regulatory requirements, or business needs. Using a low-code platform that is based on process models makes it particularly easy to amend business processes that handle data.
Aid decision-making: Seeing a single source of truth helps provide accurate data insights and make informed business decisions. MDM ensures that data is consistent across all systems, helping users understand market conditions, customer behavior, supply chain operations, employee performance, and more. Data can also be presented and broken down to make it easier to identify trends and risks.
Operational efficiency: MDM streamlines data-related processes, which can help employees save time and save your business money thanks to process clarity and consistency with accurate data.
Seamless integration: MDM integrates data with other systems and applications, enables smoother data flows, process interoperability, and consistency of information across the organization.
Real-time updates: Automate regular master data syncs to ensure that your data is kept up-to-date and the accurate information is reflected across all systems of records at all times.
Unique user experiences: A low-code platform allows you to build an app that serves all your business users, but provides different views for different personas. This aids data management as only verified users can view information. You can also assign users to perform different tasks with data, for example: data owners can approve updates to master data before it is synced across the organization.
Bizagi's AI capabilities help you to manage your data properly. To eliminate the chance of errors, Bizagi can ask users for clarification on data.
For example, if there is more than one way to interpret your data, Bizagi will confirm with the user that it's using the correct data source before replicating it across all your systems. This helps to maintain an accurate, single source of truth, and Bizagi can then use this intelligence to make informed decisions in future scenarios.
Bizagi’s low-code platform orchestrates data sources to provide a single source of truth with customized user experiences for enforced governance and approvals.
You can seamlessly integrate and orchestrate your data sources and provide real-time updates to data and processes to ensure data consistency and proper data governance. You can also use Bizagi Apps to create unique user experiences, such as customized dashboard views, and only displaying data to those permitted to view it. This helps both productivity and compliance.
"Bizagi has helped organizations worldwide to get more out of their MDM solutions. I think our work with DHL Group provides an excellent example of the benefits of a low-code MDM solution as they yielded significant efficiency and user experience improvements after deploying Bizagi," says Bizagi's Brenda Wissbrod.
"DHL's previous MDM process relied heavily on time-intensive manual collection and validation of data. Using Bizagi's low-code solution, they automated these processes to eliminate system breaks and reduce daily manual activities, such as filling out spreadsheets, sending emails, and manually entering data. These are tasks that all of us could do with spending less time on so we can focus our efforts elsewhere: it's a very tangible, relatable benefit.
"DHL's Vendor Master Data Management Portal also enhanced user experience by using Bizagi's business rules to automatically validate data entry and minimize repetitive review steps. Every individual using the portal was given a unique Vendor Identity through Bizagi to standardize the workflow and provide authorized access to the portal. This enhancement in user experience is particularly notable given DHL's presence in over 190 countries," says Wissbrod.
If you’d like to find out more about how Bizagi can enhance your master data management, download our guide: MDM with Bizagi.
