Low-Code Examples: Building Business Solutions

Low-code has completely changed the way businesses approach development, enabling teams to create robust applications with minimal coding expertise. Low-code platforms promise to deliver significant productivity boosts by reducing development cycles, enhancing user experiences with intuitive interfaces and cutting costs by minimizing reliance on IT resources. But what can you build with low code? Here are 10 examples of how businesses can leverage the technology to drive value.

Customer service

From onboarding to complaints, low-code applications enable service agents to connect with customers, request information and resolve cases faster. This efficiency not only allows agents to serve more customers but drives customer satisfaction and loyalty. 

Multinational distribution company Bunzl, automated their customer enquiry process, allowing service agents to access relevant data on a single screen and resolve calls 33% faster.

Compliance

Low-code can simplify and enhance compliance by connecting and orchestrating systems to provide greater visibility and control over processes and their execution.

Back office

Using low-code to automate typically paper-based back-office tasks such as payments, transfers, approvals and exceptions can lower costs, mitigate errors, speed up service and maintain compliance.

Stone Coast, a private hedge fund manager in the United States, established a centralized data repository to securely connect with their various applications and databases. By mapping and automating their processes, and implementing secure business rules, they achieved 99.9% accuracy in their critical workflows.

Sourcing and procurement

Low-code applications centralize supplier information, making it easily accessible and manageable. These applications can automatically notify stakeholders when specific actions are required, speeding up the decision-making process and leading to improved supplier relationships and more strategic purchasing decisions.

Vendor management

Low-code applications speed up the vendor selection and onboarding process by automating documentation and information gathering. In addition, key information on vendor performance is collated in one place, enabling organizations to make informed decisions and optimize their vendor relationships.

Quality management

Low-code applications enable organizations to establish rules that define quality standards tailored to their specific needs. With real-time reporting capabilities on quality metrics, businesses can promptly address issues and implement improvements, ensuring that they consistently meet quality expectations.

Logistics and distribution

Managing logistics and distribution effectively requires orchestrating data from multiple internal and external sources. Low-code solutions facilitate this process by providing tools to track inventory levels and order status in real time.

Unilever adopted a low-code platform to manage large data sets and ensure the accuracy of customer shipping information.

Inventory management

Low-code applications enable organizations to connect various data sources, providing real-time visibility into stock levels across multiple sales channels through a unified interface. This level of transparency allows businesses to optimize inventory control, reduce excess stock, and respond dynamically to market demands.

Employee onboarding

Low-code solutions can be used to automate essential tasks such as data collection and IT provisioning through a centralized portal to allow new starters to get the access and equipment they need to integrate more quickly into their roles.

OCS Group, a global facilities management and maintenance services company, automated its data uploads, resulting in a 93% reduction in the time needed to create a new employee ID from an average of two weeks to just 24 hours.

Invoice processing

Low-code technology can transform the invoice processing workflow. By automating the extraction and validation of invoice data, organizations can streamline their billing processes. Furthermore, low-code applications enable the creation of automated workflows and payment schedules to ensure accurate and timely payments.

DHL Group orchestrated technologies to eliminate manual tasks and achieve a 95% automation rate in their Duty VAT Billing process to process 50,000+ invoices a day.

Low-code platforms enable users across a wide range of industries and business functions to build custom solutions that improve processes, boost productivity and use resources more effectively.

Bizagi’s low-code platform drives efficiency and modernization allowing organizations to optimize operations and create optimum user experiences for employees and customers.