Bizagi Announces Revolutionary Generative AI Capability to Drive Business Productivity

- Leader in Low-Code Process Automation and Enterprise Apps Shares AI Strategy

WASHINGTON DC. October 10, 2023 – Bizagi, a leader in Low-Code Process Automation and Enterprise Apps, today announced its AI strategy. Bizagi is the first vendor in the space globally to have incorporated generative AI-assistance directly within the apps that customers create using the platform. This is where AI can deliver the greatest business value. Bizagi’s approach draws on its commitment to being a technology for driving real transformation, and not for developer-productivity alone.

Bizagi’s generative AI functionality within Bizagi Apps, provides conversational analytics with actionable results. Users can ask questions about the data in their applications, enabling better decisions and faster progress by helping them to identify key insights and immediately take the relevant actions.

Importantly, Bizagi has been able to incorporate generative AI in a way that ensures security, reliability, and governance. In addition to GenAI capabilities, Bizagi customers can leverage out-of-the box connectors for both OpenAI and Microsoft Cognitive Services. These provide further opportunities to boost productivity such as assisting with customer interactions and sentiment analysis.

The generative AI capability is manifested in the product via Bizagi’s AI-assistant, named ‘Ada’, in honour of Ada Lovelace. This announcement arrives on Ada Lovelace day, with Bizagi honouring “the first computer programmer” and a powerful symbol for women in Technology. ‘Ada’ delivers some critical benefits when it comes to delivering responsible AI in the enterprise:

• It leverages Azure Private OpenAI Services, rather than the public service

• It is trained on Bizagi’s data structure and does not share any private data  

• It only provides authorized information relevant to the user’s persona & context to ensure governance and security

Bizagi CEO Gustavo Gomez added: “Ada is available for free to Bizagi PaaS customers through June 30th, 2024, and our wider AI strategy defines three levels where AI will play a key role in the PaaS offering: Application-Level, COE-Level, and Development Level.  Future releases will incorporate new capabilities in these areas.”

In an upcoming webinar with IDC on November 9, Bizagi will discuss this new AI functionality including how it fits with current market demands and trends.

About Bizagi

Bizagi is an enterprise software company that enables business transformation. Its platform empowers users to create low-code apps with built-in AI that automate business processes. The intuitive and business-friendly technology boosts collaboration between business and IT, delivering faster results. Bizagi powers global brands, including DHL, Unilever, Caterpillar and Bancolombia.