Discover how DHL Group increased connectivity across the enterprise and automated multiple processes end-to-end
ICO processed 80,000 online credit applications in its first 6 months for 140,000 SMBs
reduction in process time
FCA compliance
Many Spanish SMBs faced bankruptcy, affected by frozen credit lines following the global financial crisis. ICO, funded by the Spanish government, conceived the idea of the Financial Facilitator: an analytical credit application tool designed to get the cash flowing for hard-hit businesses. They needed to get it up and running fast because every day lost could lead to another SMB going bankrupt.
Bizagi and credit process experts, PwC, designed and delivered the complete solution in just eight weeks. Anytime, anywhere applications and workflows were made available via the customer portal, which supported over 140,000 applications in the first year of the Financial Facilitator’s operation.
Spanish government financial agency processed 80,000 online credit applications in its first 6 months for 140,000 SMBs.
Location:
Spain
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