Discover how DHL Group increased connectivity across the enterprise and automated multiple processes end-to-end
Empower systems and employees with contextual data to upsell, cross-sell and reduce customer churn.
Context is key to truly personalized customer experiences and organizations need to leverage customer data at specific points in the customer journey to offer the right products and services to the right customer, at the right time. Achieving this requires understanding not only who customers are but what they want, where they want it and why they want it. With Bizagi you can incorporate contextual information into your business applications by integrating those applications and automating the flow of data from legacy systems into your front-end services. Artificial intelligence can also be used to trigger processes based on changes in the data.
Make faster decisions by surfacing relevant data at the right time
Make smarter decisions by automating intelligent decision making in key processes
Provide a more engaging user experience by better understanding customer needs
Insurance Claims Processing
Employee Engagement
Customer On-boarding
Loan Origination
Customer Service
Discover key areas that business and technology leaders need to transform in order to keep up with competition and deliver more personalized and relevant customer experiences.
Find out how, like Uber, companies can make better use of context by integrating data to provide a joined-up view of the customer.
Read why connecting data points to create a 360-degree view of the customer is key to better engagement.
