Entdecken Sie, wie DHL Group die Konnektivität im gesamten Unternehmen verbessert und mehrere Prozesse durchgängig automatisiert hat
93%
reduction in time to create new employee ID
5
minutes to complete new starter form
Global facilities management maintenance services company OCS Group, who have 85,000 employees globally, were looking to better manage their HR processes.
Given the nature of their industry with a high volume of short-term contracts for cleaning and security roles, high turnover is often a challenge. With an average of 700 new starters and leavers per month in their UK business alone, automating the manual process would represent significant operational improvement for their 18,000 employees in the UK. Their in-house Bizagi developer team has delivered the first of several HR processes, using Bizagi Automation Services to reduce the time it takes to create a new employee ID from an average of two weeks down to just 24 hours. This enables staff to be paid immediately, which has made OCS more favourable to candidates over competitor groups. Automating the process has increased the accuracy of data entry and efficiency for staff. A multi-form process that used to take up to three days can now be completed in as little as five minutes with a single upload.
Our first project in Bizagi has been a success. Once you have a process in Bizagi, it allows you to track and monitor that process and ability to see where the bottlenecks are and where improvements can be made. It’s a continual improvement piece."
Darran King
Head of Solutions Architecture
Die portugiesische Niederlassung des drittgrößten Personalunternehmens der Welt passt seine Patchwork-IT-Systeme an, um damit die durchschnittliche SLA-Abschlusszeit um 95% zu verkürzen.
Die führende afrikanische Finanzdienstleistungsgruppe verkürzt die Warteschlangen in den Bankfilialen um das 9-fache und verzeichnet einen NPS-Anstieg von 15% durch Prozessautomatisierung.
Global Executive search firm develops new workflows to outsource over 71,000 hours of data entry work
