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  • Leading Chemical Producer
  • KUNDE:
  • Leading Chemical Producer
  • INDUSTRIE:
  • Herstellung & Einzelhandel
  • STANDORT:
  • Germany

35

processes launched

70.000

cases created in Bizagi

 

Cloud-first approach for fast deployment

One of the world’s largest chemical producers needed to implement new processes across the organization and migrate workflows from their legacy systems, including Lotus Notes, onto one central platform. This needed to be done in a fast, cost-effective manner while also providing the flexibility to connect with systems including SAP, Sharepoint and SQL databases. 

Using a Center of Excellence (CoE), over 35 processes have now been implemented throughout the business, with over up to 8,000 cases a month created in Bizagi. Taking a cloud-native approach provided both speed and flexibility, while Live Processes on the low-code platform were used in the company’s citizen development initiative, so business users could either  prototype workflows prior to build or implement simple workflows on their own. Using Bizagi as a central platform, they gained complete transparency over all workflows and gained the additional advantage of process optimization through Bizagi’s reporting and analytics. 

This is a perfect example of a very successful process implementation; we are very proud of it."

Thomas Haugeneder

Expert of Loan Management

Objectives:

  • Effectively manage 100X increase of credit deferral cases
  • Streamline process to only include necessary steps for increased efficiency
  • Orchestrate systems with one central platform
  • Automate manual steps in process
  • Reduce programming cycle time

Achievements:

  • 90% increased efficiency of credit deferral process
  • Process 10x faster, taking an average of 5 minutes, rather than 50
  • All data passed through Bizagi rather than 7 separate systems
  • Better quality data through system tests and validation
  • More efficient and thorough reporting system
  • Automated acquisition in core bank systems using UiPath RPA