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Bizagi - Marktführer für intelligente Prozessautomatisierung Bizagi - Marktführer für intelligente Prozessautomatisierung
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59%

increase in efficiency of service time

24 million

transactions per month

515,000

hours freed per year in branches

28%

reduced operational risk

Objectives:

  •  Maintain position as a leading financial institution, setting trends in customer and employee experience
  •  Use Bizagi processes and Live Processes to automate core processes with various degrees of complexity
  •  Deliver intelligent automation with Bizagi and Automation Anywhere RPA
  •  Use Bizagi as orchestrator to unite business and identify opportunities for improvement
  •  Use intelligent automation to release employees from repetitive, manual tasks
  •  Reduce risk and increase compliance by automating data-based tasks

Achievements:

  •  Bizagi supports 24 million transactions per month
  •  Over 1,700 processes created and used by 25,000 employees.
  •  Core processes such as acquisition and maintenance were reduced from 3-6 months to approximately four hours
  •  8x less paperwork and email handling through automation
  •  35% of employees' time freed up to focus on analysis
  •  Automation in 700 branches has seen a 59% increase in efficiency of service time
  •  Over 515,000 hours freed per year in branches with front office automation
  •  Reduced operational risk by 28% by automating repetitive and manual tasks
  •  Business efficiency in the form of cost reduction, greater productivity and faster process completion

Find out how other customers have implemented Bizagi Automation

This leading Colombian bank is using Bizagi to support the digital transformation of its services to increase revenue, connect legacy systems with modern process applications and integrate 30+ systems.

This leading Baltic bank is leveraging Bizagi to completely transform consumer and corporate lending to speed up processes, improve the customer experience and meet regulatory requirements.

Vollständiger Praxisbericht

Der asiatische Kreditkonzern verwendet digitale Prozessautomatisierung, um die Entscheidung über eine Kreditfreigabe innerhalb von 30 Minuten zu treffen und sofort einsatzbereite Kreditkarten in der Filiale auszustellen.

Vollständiger Praxisbericht