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Bizagi Corp

Bizagi Cloud

Cloud Service Description
File name Version Date Version
Automation service description 10/21/2020 1.2
Automation service description 07/06/2021 1.3
Automation service description 02/20/2023 1.4
Maintenance terms and conditions 08/21/2020 1.1
Maintenance and premium support 10/23/2020 1.0
Maintenance and premium support 07/06/2021 1.1
Maintenance and premium support 04/13/2022 2.0
Maintenance and premium support 02/20/2023 2.2
Automation service description 08/21/2020 1.1
Modeler service description 08/21/2020 1.1
Modeler service description 07/06/2021 1.2
Modeler service description 02/20/2023 1.3
Premium support services 08/21/2020 1.1
Service level agreement 08/21/2020 1.1
Service level agreement 02/17/2021 1.2
Service level agreement 07/06/2021 1.3
Service level agreement 04/13/2022 2.0
Service level agreement 02/20/2023 2.2
Studio collaboration service description 08/21/2020 1.1
Studio collaboration service description 07/06/2021 1.2
Studio collaboration service description 02/20/2023 1.3
Data Security
File name Version Date Version
Technical and organizational security measures 08/21/2020 1.1
Technical and organizational security measures 07/06/2021 1.2
General Terms and Conditions
File name Version Date Version
Automation service terms and conditions 08/21/20 1.1
Automation service terms and conditions 10/23/2020 1.2
Master cloud services agreement 09/01/2020 1.0
Master cloud services agreement 10/23/2020 2.0
Master cloud services agreement 02/17/2021 3.0
Master cloud services agreement 07/07/2021 3.1
Master cloud services agreement 04/13/2022 4.0
Master cloud services agreement 02/20/2023 4.2
Master Cloud Service General Terms and Conditions 09/01/2023 5.0
Master Cloud Service General Terms and Conditions 27/11/2023 5.1
Master Cloud Service General Terms and Conditions 01/03/2024 5.2
Modeler services terms and conditions 08/21/2020 1.1
Modeler services terms and conditions 10/23/2020 1.2
Studio Collaboration Services Terms and Conditions 08/21/2020 1.1
Studio Collaboration Services Terms and Conditions 10/21/2020 1.2

On-premises

General Terms and Conditions
File name Version Date Version
Subscription license terms and conditions 08/21/2020 1.1
Subscription license terms and conditions 08/21/2020 1.2
Usage-based license terms and conditions 08/21/2020 1.1
Usage-based license terms and conditions 08/21/2020 1.2
Service Description
File name Version Date Version
Premium support terms and conditions 08/21/2020 1.1
Maintenance and premium support 10/23/2020 1.0
Maintenance terms and conditions 08/21/2020 1.1

Professional Services

Training General Terms and Conditions
File name Version Date Version
Developer Certification Guide 02/09/2021 1.0
Training Products Instructor-led courses 02/09/2021 1.0
Professional Certification Guide 02/09/2021 1.0
Training Products Workshops 02/09/2021 1.0
Professional Services General Terms and Conditions 05/15/2020 1.0
Training services general terms and conditions 04/28/2021 1.1
Training services general terms and conditions 07/07/2021 1.2
Training services general terms and conditions 07/15/2021 1.3
Training Services Description
File name Version Date Version
Training services supplemental terms 02/24/2021 1.0
Training services supplemental terms 07/07/2021 1.1

Cloud

Data Security
File name Version Date Version
Medidas técnicas y organizacionales de seguridad de los servicios en la nube bizagi 08/21/2020 1.1
Medidas técnicas y organizacionales de seguridad de los servicios en la nube bizagi 07/07/2021 1.2

Bizagi Latam

Cloud

Data Security
File name Version Date Version
Medidas técnicas y organizacionales de seguridad de los servicios en la nube bizagi 08/21/2020 1.1
Medidas técnicas y organizacionales de seguridad de los servicios en la nube bizagi 07/07/2021 1.2
General Terms and Conditions
File name Version Date Version
Terminos y condiciones servicios en la nube bizagi – studio collaboration services 08/21/2020 1.1
Terminos y condiciones servicios en la nube bizagi – studio collaboration services 10/21/2020 1.2
Terminos y condiciones servicios en la nube bizagi – studio collaboration services 02/20/2023 1.3
Contrato marco de servicios en la nube bizagi 09/01/2020 1.0
Contrato marco de servicios en la nube bizagi 02/17/2021 3.0
Contrato marco de servicios en la nube bizagi 07/07/2021 3.1
Contrato marco de servicios en la nube bizagi 04/13/2022 4.0
Contrato marco de servicios en la nube bizagi 02/20/2023 4.2
Contrato Marco de Servicios en la Nube Bizagi - Términos del Contrato 09/01/2023 5.0
Contrato Marco de Servicios en la Nube Bizagi - Términos del Contrato 11/27/2023 5.1
Contrato Marco de Servicios en la Nube Bizagi - Términos del Contrato 02/01/2024 5.2
Terminos y condiciones servicios en la nube bizagi – modeler services 08/21/2020 1.1
Terminos y condiciones servicios en la nube bizagi – modeler services 10/21/2020 1.2
Service Description
File name Version Date Version
Descripción de los servicios en la nube bizagi - automation service 08/21/2020 1.1
Descripción de los servicios en la nube bizagi - automation service 10/21/2020 1.2
Descripción de los servicios en la nube bizagi - automation service 02/20/2023 1.4
Mantenimiento de los Servicios en la Nube Bizagi 08/21/2020 1.1
Descripción de Los Servicios en la Nube Bizagi - Modeler Services 08/21/2020 1.1
Descripción de Los Servicios en la Nube Bizagi - Modeler Services 07/07/2021 1.2
Descripción de Los Servicios en la Nube Bizagi - Modeler Services 02/20/2023 1.3
Soporte Premium 08/21/2020 1.1
Mantenimiento y soporte premium 04/13/2022 2.0
Mantenimiento y soporte premium 02/20/2023 2.2
Acuerdo de Nivel de Servicio 08/21/2020 1.1
Acuerdo de Nivel de Servicio 02/17/2021 1.2
Acuerdo de Nivel de Servicio 07/07/2021 1.3
Acuerdo de Nivel de Servicio 04/13/2022 2.0
Acuerdo de Nivel de Servicio 02/20/2023 2.2

On-premises

Cloud Service Description
File name Version Date Version
Términos y Condiciones de Servicios de Soporte Premium 08/21/2020 1.1
Mantenimiento del Software 08/21/2020 1.1
General Terms and Conditions
File name Version Date Version
Términos y Condiciones del Software Bizagi - Suscripción de Licencias 08/21/2020 1.1
Términos y Condiciones del Software Bizagi - Suscripción de Licencias 08/21/2020 1.2
Términos y condiciones de los servicios de mantenimiento y soporte premium del software bizagi 10/23/2020 1.0
Términos y Condiciones del Software Bizagi - Suscripción de Licencias Basadas en Uso 08/21/2020 1.1
Términos y Condiciones del Software Bizagi - Suscripción de Licencias Basadas en Uso 08/21/2020 1.2

Professional Services

General Terms and Conditions
File name Version Date Version
Términos y Condiciones Generales para Servicios Profesionales 12/15/2020 2.0
Descripción de Servicios Profesionales – Entrenamiento – Certificación Developer 02/17/2021 1.0
Descripción de Servicios Profesionales – Entrenamiento – Certificación profesional 02/17/2021 1.0
Descripción de Servicios Profesionales – Entrenamiento – Cursos de instructor 02/17/2021 1.0
Descripción de Servicios Profesionales – Entrenamiento – Talleres 02/17/2021 1.0
Servicios de entrenamiento términos y condiciones generales 04/28/2021 1.1
Servicios de entrenamiento términos y condiciones generales 07/15/2021 1.3
Professional Services General Terms and Conditions
File name Version Date Version
Términos y condiciones generales para servicios profesionales No date 1.0
Training Services Description
File name Version Date Version
Servicios de entrenamiento términos y condiciones generales 07/07/2021 1.1

Bizagi Limited

Cloud

Cloud Service Description
File name Version Date Version
Automation Service Description 08/21/2020 1.1
Automation Service Description 10/21/2020 1.2
Automation Service Description 07/07/2021 1.3
Automation Service Description 02/20/2023 1.4
Bizagi Cloud Maintenance and Premium Support 10/23/2020 1.0
Bizagi Cloud Maintenance and Premium Support 07/07/2021 1.1
Bizagi Cloud Maintenance and Premium Support 04/13/2022 2.0
Bizagi Cloud Maintenance and Premium Support 02/20/2023 2.2
Maintenance Terms and Conditions 08/21/2020 1.1
Modeler Service Description 08/21/2020 1.1
Modeler Service Description 07/07/2021 1.2
Modeler Service Description 02/20/2023 1.3
Premium Support Services 08/21/2020 1.1
Service Level Agreement 08/21/2020 1.1
Service Level Agreement 02/17/2021 1.2
Service Level Agreement 07/07/2021 1.3
Service Level Agreement 04/13/2022 2.0
Service Level Agreement 02/20/2023 2.2
Studio Collaboration Services Description 08/21/2020 1.1
Studio Collaboration Services Description 07/07/2021 1.2
Studio Collaboration Services Description 02/20/2023 1.3
Data Security
File name Version Date Version
Data Processing Agreement 08/21/2020 1.1
Technical and Organizational Security Measures 08/21/2020 1.1
Technical and Organizational Security Measures 07/07/2021 1.2
General Terms and Conditions
File name Version Date Version
Automation Service Terms and Conditions 08/21/2020 1.1
Automation Service Terms and Conditions 10/21/2020 1.2
Master Cloud Services Agreement 09/01/2020 1.0
Master Cloud Services Agreement 10/23/2020 2.0
Master Cloud Services Agreement 02/17/2021 3.0
Master Cloud Services Agreement 07/07/2021 3.1
Master Cloud Services Agreement 04/13/2022 4.0
Master Cloud Services Agreement 02/20/2023 4.2
Master Cloud Service General Terms and Conditions 09/01/2023 5.0
Master Cloud Service General Terms and Conditions 27/11/2023 5.1
Master Cloud Service General Terms and Conditions 01/03/2024 5.2
Modeler Services Terms and Conditions 08/21/2020 1.1
Modeler Services Terms and Conditions 10/21/2020 1.2
Studio Collaboration Services Terms and Conditions 08/21/2020 1.1
Studio Collaboration Services Terms and Conditions 10/21/2020 1.2

On-premises

Data Security
File name Version Date Version
Data Processing Agreement 08/21/2020 1.1
General Terms and Conditions
File name Version Date Version
Subscription License Terms and Conditions 08/21/2020 1.1
Subscription License Terms and Conditions 08/21/2020 1.2
Usage-based License Terms and Conditions 08/21/2020 1.1
Usage-based License Terms and Conditions 08/21/2020 1.2
Service Description
File name Version Date Version
Premium Support Terms and Conditions 08/21/2020 1.1
Bizagi Cloud Maintenance and Premium Support 10/23/2020 1.0
Maintenance Terms and Conditions 08/21/2020 1.1

Professional Services

Professional Services General Terms and Conditions
File name Version Date Version
Professional Services General Terms and Conditions 05/15/2020 1.0
Training General Terms and Conditions
File name Version Date Version
Professional Service Description – Developer Certification – Guide 02/09/2021 1.0
Professional Service Description – Training – Instructor Led Courses 02/09/2021 1.0
Professional Service Description – Professional Certification – Guide 02/09/2021 1.0
Professional Service Description – Training – Workshops 02/09/2021 1.0
Professional Service Description – Training – Workshops 07/15/2021 1.3
Training Services Description
File name Version Date Version
Training Services Supplemental Terms 07/07/2021 1.1

Bizagi Deutschland

Cloud

Data Security
File name Version Date Version
Bizagi Technical and Organizational Security Measures 02/01/2021 2.0
Bizagi Cloud - Technical and Organisational Security Measures 02/21/2020 1.1
Data Processing Agreement 08/21/2020 1.1
Data Processing Agreement 02/01/2021 2.0
Data Processing Agreement 07/07/2021 2.1
General Term and Conditions
File name Version Date Version
Bizagi Cloud – Automation Service Terms and Conditions 08/21/2020 1.1
Bizagi Cloud – Automation Service Terms and Conditions 10/21/2020 1.2
Bizagi Cloud – Master Cloud Services Agreement 09/01/2020 1.0
Bizagi Cloud – Master Cloud Services Agreement 10/23/2020 2.0
Bizagi Cloud – Master Cloud Services Agreement 02/17/2021 3.0
Bizagi Cloud – Master Cloud Services Agreement 07/07/2021 3.1
Bizagi Cloud – Master Cloud Services Agreement 04/13/2021 5.0
Bizagi Cloud – Master Cloud Services Agreement 02/20/2023 5.2
Master Cloud Service General Terms and Conditions 09/01/2023 5.0
Master Cloud Service General Terms and Conditions 27/11/2023 5.1
Master Cloud Service General Terms and Conditions 01/03/2024 5.2
Bizagi Cloud – Modeler Services Terms and Conditions 08/21/2021 1.1
Bizagi Cloud – Modeler Services Terms and Conditions 10/21/2021 1.2
Bizagi Cloud – Studio Collaboration Services Terms and Conditions 08/21/2020 1.1
Bizagi Cloud – Studio Collaboration Services Terms and Conditions 10/21/2020 1.2
Service Description
File name Version Date Version
Bizagi Cloud - Automation Service Description 08/21/2020 1.1
Bizagi Cloud - Automation Service Description 10/21/2020 1.2
Bizagi Cloud - Automation Service Description 07/07/2021 1.3
Bizagi Cloud - Maintenance Terms and Conditions 08/21/2020 1.1
Master Cloud Services Agreement 12/14/2020 1.0
Master Cloud Services Agreement 07/07/2021 1.1
Master Cloud Services Agreement 02/20/2023 2.2
Master Cloud Services Agreement Service Descriptions 12/14/2020 1.0
Master Cloud Services Agreement Service Descriptions 07/07/2021 1.1
Bizagi Cloud – Modeler Service Description 08/21/2020 1.1
Bizagi Cloud – Modeler Service Description 07/07/2021 1.2
Bizagi Cloud – Modeler Service Description 02/20/2023 1.3
Bizagi Cloud - Premium Support Terms And Conditions 08/21/2020 1.1
Bizagi Cloud Maintenance And Premium Support 10/23/2020 1.0
Bizagi Cloud Maintenance And Premium Support 07/07/2021 1.1
Bizagi Cloud Maintenance And Premium Support 04/13/2022 2.0
Bizagi Cloud Maintenance And Premium Support 02/20/2023 2.2
Bizagi Cloud - Service Level Agreement 08/21/2020 1.1
Bizagi Cloud - Service Level Agreement 07/07/2021 1.3
Bizagi Cloud - Service Level Agreement 04/13/2022 2.0
Bizagi Cloud - Service Level Agreement 02/20/2023 2.2
Bizagi Cloud – Studio Collaboration Service Description 08/21/2020 1.1
Bizagi Cloud – Studio Collaboration Service Description 07/07/2021 1.2
Bizagi Cloud – Studio Collaboration Service Description 02/20/2023 1.3

On-premises

Data Security
File name Version Date Version
Data Processing Agreement 08/21/2020 1.1
Data Processing Agreement 02/23/2021 3.0
Data Processing Agreement 07/07/2021 3.1
General Terms and Conditions
File name Version Date Version
Usage-Based License Terms And Conditions 08/21/2020 1.1
Usage-Based License Terms And Conditions 08/21/2020 1.2
Usage-Based License Terms And Conditions 08/21/2020 1.2
Usage-Based License Terms And Conditions 07/07/2021 1.3
Bizagi Software - Subscription License Terms And Conditions 08/21/2020 1.1
Bizagi Software - Subscription License Terms And Conditions 08/21/2020 1.2
Bizagi Software - Subscription License Terms And Conditions 07/07/2021 1.3

Professional Services

Data Security
File name Version Date Version
Data Processing Agreement 02/23/2021 3.0
Data Processing Agreement 07/07/2021 3.0
Training General Terms and Conditions
File name Version Date Version
Developer Certification 02/09/2021 1.0
Training Products 02/09/2021 1.0
Professional Certification 02/09/2021 1.0
Training Products 02/09/2021 1.0
Training Services General Terms and Conditions 04/28/2021 1.0
Training Services General Terms and Conditions 07/15/2021 1.3
Training Services General Terms and Conditions 09/09/2021 1.4

Bizagi Iberica

Cloud

Cloud Service Description
File name Version Date Version
Descripción Del Servicio Bizagi Automation Service 10/21/2020 1.2
Descripción Del Servicio Bizagi Automation Service 07/07/2021 1.3
Descripción Del Servicio Bizagi Automation Service 02/20/2023 1.4
Terminos Y Condiciones del Mantenimiento y Soporte Premium de los Servicios en la Nube Bizagi 10/23/2020 1.0
Terminos Y Condiciones del Mantenimiento y Soporte Premium de los Servicios en la Nube Bizagi 08/21/2020 1.1
Descripción Del Servicio Bizagi Modeler Services 07/07/2021 1.2
Descripción Del Servicio Bizagi Modeler Services 02/20/2023 1.3
Mantenimiento y Soporte Premium 04/13/2022 2.0
Mantenimiento y Soporte Premium 02/20/2023 4.2
Acuerdo de Nivel de Servicio 08/21/2020 1.1
Acuerdo de Nivel de Servicio 02/17/2021 1.2
Acuerdo de Nivel de Servicio 07/07/2021 1.3
Acuerdo de Nivel de Servicio 04/13/2022 2.0
Acuerdo de Nivel de Servicio 02/20/2023 2.2
Descripción del Servicio en la Nube Bizagi Studio Collaboration Services 07/07/2021 1.2
Descripción del Servicio en la Nube Bizagi Studio Collaboration Services 02/20/2023 1.3
Data Security
File name Version Date Version
Medidas Técnicas y Organizativas de Seguridad de los Servicios en la Nube Bizagi 07/07/2021 1.2
General Terms and Conditions
File name Version Date Version
Contrato Marco De Servicios En La Nube Bizagi 09/01/2021 1.0
Contrato Marco De Servicios En La Nube Bizagi 10/23/2020 2.0
Contrato Marco De Servicios En La Nube Bizagi 02/17/2021 3.0
Contrato Marco De Servicios En La Nube Bizagi 07/07/2021 3.1
Contrato Marco De Servicios En La Nube Bizagi 04/13/2022 4.0
Contrato Marco De Servicios En La Nube Bizagi 02/20/2023 4.2
Contrato Marco de Servicios en la Nube Bizagi - Términos del Contrato 09/01/2023 5.0
Contrato Marco de Servicios en la Nube Bizagi - Términos del Contrato 11/27/2023 5.1
Contrato Marco de Servicios en la Nube Bizagi - Términos del Contrato 02/01/2024 5.2
Terminos y Condiciones Servicios en la Nube Bizagi – Automation Service 10/21/2020 1.2
Términos y Condiciones Servicios en la Nube Bizagi – Studio Collaboration Services 10/21/2020 1.2

On - premises

Data Security
File name Version Date Version
Contrato de Encargo de Tratamiento de Datos de Carácter Personal 08/21/2020 1.1
General Terms and Conditions
File name Version Date Version
Términos y Condiciones del Software Bizagi – Suscripción de Licencias 08/21/2020 1.0
Términos y Condiciones del Software Bizagi – Suscripción de Licencias 08/21/2020 1.2
Términos Y Condiciones De Suscripción De Licencias Basadas En Uso 08/21/2020 1.1
Términos Y Condiciones De Suscripción De Licencias Basadas En Uso 08/21/2020 1.2
Service Description
File name Version Date Version
Términos y Condiciones de Servicios de Soporte Premium 08/21/2020 1.1
Términos Y Condiciones Del Mantenimiento Del Software Bizagi 08/21/2020 1.1
Términos Y Condiciones Del Mantenimiento Del Software Bizagi 10/23/2020 1.0