Provide visibility and transparency of business processes
Integrate disparate applications
Close gaps in processes to minimize risk and ensure governance
Eliminate manual chasing for approvals to speed up process
Save time and increase efficiency of key processes
Re-design and automate customer shipping information process to ensure data is always up-to-date
Automate customer pricing framework to save time and adhere to multiple parameters
Centralize marketing budgets to eliminate inconsistencies
Achievements:
17 processes deployed in just two and half years
Standardization and transparency of operations
X12 faster pricing approval, reduced from 24 hours to 3 hours
100% of delivery SLAs met - 35 minutes to send information to warehouses
Four hours to onboard new customers with first deliveries made in 24 hours
All payments authorized through Bizagi for security and compliance
Mobile Bizagi app to authorize and update processes in the field
Unilever International required a process automation platform to map out and simplify some of their more complex processes, which were not properly integrated with their key systems. Providing clear, integrated, and automated workflows would provide better visibility, especially for supply chain and finance processes. This would also reduce time employees spent chasing colleagues for approvals and manually updating data to ensure compliance with international shipping and pricing processes.
Working with Bizagi implementation partner, Nividous, Unilever International used Bizagi’s low-code platform as a user-friendly interface to manage large data sets. Integrations with key applications, such as SAP and DocuSign, provided an easy and reliable way to ensure data was up-to-date and decisions were approved on-time by the correct people. Visibility of workflows including customer shipping information maintenance and customer pricing frameworks improved accountability and accuracy of information across the business while automation contributed to halving pricing approval times.
Unilever International Delivers Customer Excellence in Cross-Border Commerce
Discover how Unilever International leveraged Bizagi’s low-code automation platform to increase efficiency, productivity and control frameworks in their cross-border product shipments.
"We couldn’t be happier with the rollout... Users now have visibility of the status of every single request and can follow up with team members to close the action. If we don’t have the right approvals, it leads to leakage in profits, so the controls in Bizagi have really helped the business.”
Cynthia Tan
Digital Transformation & Capability Lead
One of the world’s largest consumer goods companies brings complete visibility to supply chain & finance processes, cutting cycle times in half
"We couldn’t be happier with the rollout... Users now have visibility of the status of every single request and can follow up with team members to close the action. If we don’t have the right approvals, it leads to leakage in profits, so the controls in Bizagi have really helped the business.”