How Modern Enterprise Applications Can Improve Business Operations

While the legacy applications your organization has relied on for years may still have their place within your tech stack, it is vital that they are integrated with newer technologies to ensure the information held within them is available to the right people at the right time to keep your business operations running effectively. That’s where enterprise applications come in.

What are enterprise applications?

Enterprise applications support business operations by integrating systems and facilitating efficient cooperation between departments. Enterprise applications can rid your organization of siloed data and bring people, applications, robots, and information together in a user-friendly interface. The best enterprise applications orchestrate end-to-end business processes, increasing efficiency, improving compliance, and giving companies greater agility to respond to market disruption and evolving customer needs.

Cutting-edge businesses are now using enterprise applications that help meet the needs of the enterprise, rather than tackle individual, isolated tasks. Core processes such as sales, accounting, finance, human resources, and manufacturing can all be integrated and managed in real-time using a single platform.

This business-wide integration facilitates cooperation and coordination of work, and can help you centrally manage relationships with suppliers, business partners, and customers.

Modern enterprise applications are:

- Easy to build and configure to your specific business goals. 

- Highly secure and reliable to protect essential data. 

- Always available so you don’t have to deal with downtime. 

- Cloud-native and scalable with ease. 

- Mobile and accessible from any location. 

- Quick to deploy, update, and change based on your needs. 

- Intuitive for straightforward business-wide adoption. 

- Personalized and unique to your company.

Types of enterprise applications:

- Process-centric – built with the process at it’s core using the process flow to determine the order of events.

- Data-centric – built around data requirements and to support data sharing across and outside of the organization.

- Mobile-centric – built to run on mobile devices to support employees when out of office or in the field.

Business-wide possibilities  

To get the very best performance for your business, you can build your own bespoke applications. Here’s what bespoke enterprise applications could do for you:

- Simplify and unify your infrastructure for more efficient processes, accelerating outcomes and reducing costs.  

- Build better connections between your people, applications, robots, processes, and information. 

- Standardize your operations to establish clear, consistent operating guidelines and provide reporting to track performance.

Let’s take a look at how DHL, OCS, and Bunzl are using enterprise applications to optimize different operations.

1. A vendor data management portal at DHL 

Deutsche Post DHL Group are using a low-code automation solution to orchestrate their systems, optimize their operations, and achieve enterprise-wide visibility. They now use the platform to run over 24 of their business-critical practices, automate 95% of their Duty Billing Process, and manage over 2 million cases per year – all using bespoke enterprise applications.

2. Employee onboarding and offboarding at OCS 

The OCS Group implemented enterprise applications as part of their push to optimize on/offboarding of over 700 employees per month. They are now enjoying considerable improvements to their operational efficiency, including reducing the average time it takes to create a new employee ID from 2 weeks to just 24 hours, a 93% reduction.

3. Customer support at Bunzl  

Bunzl used enterprise applications to automate their customer contact center and centralize their operational processes. As a result, they are:

- Resolving customer cases 33% faster. 

- Saving 7 days a month on call logs and resolution. 

- Processing 4,000 product lifecycle cases each month.

Get ahead with enterprise applications 

The best way to unlock the potential of enterprise applications is to build them around your business. While off-the-shelf solutions can be powerful, choosing a bespoke option could be key to your success.  

You can use low-code automation to quickly build and deploy enterprise applications that deliver real value for your business, fast. Find out how Bizagi can help you build apps faster, become more agile, and maximize resources.  

Want to know how you can accelerate your enterprise app development to keep pace with competitors? Read our blog on the topic.  

Build modern apps with Bizagi – download our platform brochure to find out how