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Colombian pension organization automated 120+ processes in 9 months to enable greater speed, agility and service.
Coeficiente de automatización del 95% del proceso de facturación de impuestos
280,000
usuarios reciben asistencia a través del servicio de ayuda al cliente para compras internacionales.
2
millones de casos procesados por año
'Think big' was the approach at Colpensiones, the Colombian pension management organization. Bizagi successfully designed and implemented a brand new entity from a process perspective.
This large scale initiative enabled 120+ business processes to be automated in a record 9 months, generating speed, agility and service levels never seen before in the country's pension system. The solution is being used nationwide to administer pension management for 6.5 million citizens, supporting 100 million transactions per month.
It’s important to choose systems that support and even help you to adopt an agile methodology.'
Colpensiones
The Mexican state of Coahuila automated 150 key processes across 8 districts to increase the capacity of judicial cases.
This group of Catholic churches deployed Bizagi to help run processes as part of the employee experience such as onboarding, along with other HR, IT and factilities management processes.
Los procesos de SEFAZ Ceará del Estado de Brasil se automatizan para gestionar más de 25.000 casos y lograr la digitalización del 100% de los documentos.