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Business transformation means improving the end-to-end process. RPA is great for task automation, but it’s a small step towards transformation. In addition, AI has a lot of potential, but you can’t use it effectively unless you have digital business processes and data. Bizagi provides intelligent process automation software that enables you to transform the end-to-end business process, while unlocking the full potential of RPA and AI.

What makes up IPA?

Digital Process Automation

Automation technologies manage the flow of data between humans and robots across the organization.

Robotic Process Automation

Robots perform manual tasks typically undertaken by humans, increasing the speed and accuracy of organizational processes.

Artificial Intelligence

Robots analyze the data and identify patterns, allowing more intelligent and more efficient decision making.

Bizagi’s intelligent process automation capabilities

Handle unstructured data

Process unstructured data to surface actionable insights.

 

Vendor agnostic RPA integration

Easily integrate your processes with Automation Anywhere, Blue Prism and UiPath.

 

Utilize AI inside apps

Create AI Agents to enable GenAI across apps and answer data queries directly inside apps with our AI-Assistant Ada.

Simple and secure integration

Connect systems using native integrations and pre-built connectors, or leverage the tools provided to create your own custom connectors.

We connect a lot of systems together with Bizagi… it’s important to model the process first and then the online platform makes it more user friendly for our customers."

Senior Process Automation Manager, Global Manufacturing and Retail Customer

Customers embracing intelligent process automation with Bizagi

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95%

automation rate in Duty VAT Billing process

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59%

increase in efficiency of service time

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77,000

customer enquiry cases processed through automated workflow

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60%

reduction in supply chain operation costs

More on IPA

Blog

What is Intelligent Process Automation?

Find out more about the benefits of Intelligent Process Automation and its use cases.

Blog

IPA vs RPA – What’s the Difference?

Discover the key differences between Intelligent Process Automation and Robotic Process Automation and how the two technologies are related.

Blog

5 Key Questions to Ask Before Choosing Your Intelligent Automation Software Partner

Find a list of core questions to consider when selecting an intelligent process automation platform.

Get in touch with Bizagi

FAQs

What's the difference between RPA and IPA?

Robotic Process Automation (RPA) is a technology that automates rule-based tasks using software bots. Intelligent Process Automation (IPA) combines Digital Process Automation and Artificial Intelligence (AI) to handle more complex, decision-based tasks that involve unstructured data.
 

What is the difference between AI and IPA?

AI is the technology that mimics human intelligence, while IPA combines AI with process automation to automate and transform entire workflows.

Which processes are best suited for IPA?
  • Necessity to use information from multiple systems
  • Workflows that cross multiple roles or departments
  • Requirement to interpret unstructured data
     
How do I calculate the ROI for IPA?

To calculate the ROI for your Intelligent Process Automation initiative consider qualitative benefits such as improved customer experience and employee satisfaction, as well as more quantitative measures such as cost savings and productivity enhancements.
 

How do I integrate IPA into my existing systems?

IPA solutions can integrate with existing systems via:

  • Native integrations
  • APIs
  • Database access