Birkbeck University automates student status amendment process to operate 90% faster to better support student loans
90%
faster student status amendment process
30,000
students a year using the system
16%
reduction in student debt
3,000
cases closed a year
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Birkbeck, University of London, embarked on digital process automation as part of its Operational Excellence program, designed to improve process efficiency and deliver better value for money in a fluctuating higher education environment.
As a result, the university tightened a process to ensure the timely application of student loans and sped up its Student Status Amendment Program by 90%.
Process Modeler has gone viral; and this is only possible because Bizagi is so easy to use."
James Smith
Head of Systems & Process Improvement
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